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Features

Everything a serious support team needs.

Grounded answers, live analytics, WhatsApp, 15+ languages, graceful human handoff, actions that call your APIs, and GDPR-native security.

Grounded answers, every time.

Retrieval-Augmented Generation pulls facts from your own documents before the model ever writes a word. Every reply comes with citations you can click, no hallucinations, no made-up policies.

retrieved context
§shipping-returns.pdf · chunk 120.94
§help.kommander.ai/orders0.87
§warranty-terms.docx · §4.10.41

Live analytics

Dashboards that show you what's being asked, what's going unanswered, and where your docs have gaps.

+34%
CSAT wow
1.8s
p50 latency

WhatsApp Business

Your agent lives natively in the channel 2B people already use. Same knowledge. Same voice.

"Thanks Kommander! 🙌"
via WhatsApp · 14:32

Speaks 15+ languages, natively.

Automatic language detection on every message. Your docs can live in any language; replies come back in the customer's.

ENITESFRDEPTNLPLRO+6

Graceful human handoff.

When the agent hits its confidence floor or a customer asks for a human, the conversation flips to your team, with full context attached.

AI
confidence 0.38
──▶
EA
Elena · online

Actions, not just answers.

Call your APIs from inside a conversation. Book a slot, open a ticket, query the ERP, the agent orchestrates, the customer never leaves the thread.

detect
check stock
reserve
confirm

GDPR-native, enterprise-ready.

EU data residency, encryption in transit and at rest, zero training on your data, full DPA on every plan. Your knowledge stays yours.

GDPRSOC 2 (in progress)EU-only hostingSSO
Integrations

Connect the channels and knowledge sources already shipped.

Kommander learns from your docs, URLs, FAQs, and custom OpenAPI sources, then deploys on your website, WhatsApp, Calendar flows, and webhooks.

WhatsApp
Website widget
Google Calendar
Custom webhooks
Custom OpenAPI
REST API
PDFs
URLs
DOCX
FAQs
Markdown
Custom
Built for two jobs

One platform. Customers outside. Teammates inside.

Most AI tools pick a lane. Kommander is engineered for both, so the same institutional knowledge powers both sides of your business.

External agent

Customer-facing support that never sleeps.

Deflect 60–80% of inbound support volume, qualify leads in real time, and stay on-brand across every channel.

  • Q.
    "My invoice is wrong."
    Looks it up, explains the line item, offers to open a ticket.
  • Q.
    "Do you ship to Ireland?"
    Checks your shipping matrix, confirms with ETA and cost.
  • Q.
    "Book me a demo Tuesday."
    Hits your calendar API, confirms the slot, sends the invite.
Internal agent

The institutional knowledge your team keeps asking for.

HR, IT, Ops and Sales get instant answers on policy, process and data, without pinging a human five times a day.

  • Q.
    "Where is the onboarding policy?"
    Finds the right internal doc and summarizes the steps.
  • Q.
    "VPN is broken again."
    Runs the IT playbook, escalates only if steps 1–4 fail.
  • Q.
    "Where is the Q3 sales playbook?"
    Searches the knowledge base and returns the relevant section.
Ready in 20 minutes

Your docs are already written. Put them to work.

Spin up your first agent, point it at your knowledge base, and watch it answer real questions today. 14-day free trial on every channel, cancel before the trial ends and we won't charge you, we don't even ask why.

Start free trial