Support agents
that actually read the docs.
Kommander turns your documentation, FAQs and procedures into a grounded AI agent that answers customer questions in under five seconds, on your site, in WhatsApp, and in fifteen languages. No tickets. No hallucinations. No new hires.
Stop answering the same question for the tenth time today.
Support isn't a knowledge problem, it's a retrieval problem. Your team already has the answers. Kommander makes them findable, in conversation, at the speed customers expect.
Your team, as a help desk.
- 01Ticket backlogsCustomers wait hours for answers that are already in a PDF somewhere.
- 02Scattered knowledgeDocs in Notion, PDFs in Drive, FAQs on the wiki, nobody finds anything fast.
- 03Repetitive work70% of inbound volume is the same twenty questions, every single week.
- 04Hire-to-scaleGrowth means more headcount just to keep response times flat.
Your team, on strategic work.
- 01Under 5s replies, 24/7Grounded, cited answers the moment a customer hits send.
- 02One source of truthEvery document becomes searchable intelligence, for humans and agents.
- 03Automated by defaultThe AI handles the top 80% so humans can own the edge cases.
- 04Scale without hiringTen-times the volume, same team, better CSAT.
Upload. Train. Deploy. In that order.
From signup to a live agent answering real customers in WhatsApp takes most teams under an afternoon.
Feed it your knowledge
Drop in PDFs, URLs, DOCX files, Notion exports, or type FAQs directly. Kommander chunks, embeds and indexes everything, no data pipelines needed.
Shape its personality
Set the tone, choose languages, wire up actions like createTicket or lookupOrder, and define escalation rules. All in a visual editor, no code.
Deploy everywhere at once
One agent, every channel. Embed a widget in any page, plug into WhatsApp Business, or hit the REST API. Update the knowledge base; everywhere updates instantly.
Everything a serious support team needs. Nothing it doesn't.
Kommander is built for teams who take their brand voice, their data, and their customers seriously.
Grounded answers, every time.
Retrieval-Augmented Generation pulls facts from your own documents before the model ever writes a word. Every reply comes with citations you can click, no hallucinations, no made-up policies.
Live analytics
Dashboards that show you what's being asked, what's going unanswered, and where your docs have gaps.
WhatsApp Business
Your agent lives natively in the channel 2B people already use. Same knowledge. Same voice.
via WhatsApp · 14:32
Speaks 15+ languages, natively.
Automatic language detection on every message. Your docs can live in any language; replies come back in the customer's.
Graceful human handoff.
When the agent hits its confidence floor or a customer asks for a human, the conversation flips to your team, with full context attached.
Actions, not just answers.
Call your APIs from inside a conversation. Book a slot, open a ticket, query the ERP, the agent orchestrates, the customer never leaves the thread.
GDPR-native, enterprise-ready.
EU data residency, encryption in transit and at rest, zero training on your data, full DPA on every plan. Your knowledge stays yours.
One platform. Customers outside. Teammates inside.
Most AI tools pick a lane. Kommander is engineered for both, so the same institutional knowledge powers both sides of your business.
Customer-facing support that never sleeps.
Deflect 60–80% of inbound support volume, qualify leads in real time, and stay on-brand across every channel.
- Q."My invoice is wrong."
Looks it up, explains the line item, offers to open a ticket. - Q."Do you ship to Ireland?"
Checks your shipping matrix, confirms with ETA and cost. - Q."Book me a demo Tuesday."
Hits your calendar API, confirms the slot, sends the invite.
The institutional knowledge your team keeps asking for.
HR, IT, Ops and Sales get instant answers on policy, process and data, without pinging a human five times a day.
- Q."How much PTO do I have left?"
Queries HRIS, replies with balance and upcoming holidays. - Q."VPN is broken again."
Runs the IT playbook, escalates only if steps 1–4 fail. - Q."What's Q3 pipeline in EMEA?"
Pulls from Salesforce, summarises by region and stage.
What teams see in their first 30 days.
Median across 2,000+ deployed agents. Your mileage will vary, most teams exceed these within the first quarter.
Pay per channel, not per seat.
Pick where your assistant works. Each channel ships with 1,000 messages a month and a 14-day free trial.
+ VAT
For teams and employees inside your organization
- 1,000 messages / month included
- Then €0.05 / message
- 14-day free trial. Cancel anytime before it ends.
+ VAT
For customers and visitors on your public site
- 1,000 messages / month included
- Then €0.05 / message
- 14-day free trial. Cancel anytime before it ends.
For organizations that need a tailored setup or volume pricing.
- Setup designed around your needs
- Custom pricing aligned to your usage
- Dedicated onboarding and support
Answers before you ask.
How is this different from ChatGPT with my docs pasted in?
How fast can I go live?
What happens when the agent doesn't know something?
Is our data used to train anyone's model?
Do you support languages outside English and Italian?
What counts as a "message"?
Your docs are already written. Put them to work.
Spin up your first agent, point it at your knowledge base, and watch it answer real questions today. 14-day free trial on every channel, cancel before the trial ends and we won't charge you, we don't even ask why.